Episode 0019 - Navigating the AI Revolution The Crucial Role of Change Management in Embracing Technology

Episode 19 of Bots and Bosses dives into why most AI projects fail to scale—arguing the biggest obstacles are people, culture, and process rather than technology. Hosts explore the unique challenges of generative AI, the importance of defining a clear North Star, visible leadership, trust-building, reimagined workflows, and sustained upskilling.

The episode also highlights practical tactics—pilot testing, involving frontline workers, building guardrails, leveraging AI to monitor sentiment, and starting with tasks employees hate—to accelerate adoption and ensure AI delivers real business value while keeping humans in control.